Diploma of Hospitality Management 

The Diploma of Hospitality Management (SIT50422) is designed for individuals seeking to advance their careers in the dynamic hospitality industry. This qualification provides a comprehensive understanding of hospitality operations, and the managerial expertise required to oversee diverse functions in hotels, restaurants, catering businesses, and more.

Throughout the course, you’ll learn how to manage people, budgets, and operations, as well as develop marketing strategies and lead successful hospitality teams. With a focus on practical and theoretical learning, this program ensures you gain the skills and confidence to make critical operational decisions, demonstrating your ability to lead and inspire others.

This qualification offers a pathway to managerial roles in a wide range of sectors, including accommodation services, food and beverage, event management, and front office operations. It also prepares you to operate small businesses, providing you with the flexibility to explore entrepreneurial opportunities in hospitality.

Whether you’re looking to transition into a management role or enhance your existing skills, the Diploma of Hospitality Management equips you with the knowledge and versatility needed to succeed in this vibrant and ever-growing industry.

This diploma equips you with the skills to excel in hospitality management, including:

• Managing and coordinating hospitality operations across multiple departments.
• Leading and developing teams to deliver exceptional guest experiences.
• Creating and managing rosters, budgets, and operational plans.
• Developing and implementing marketing strategies for hospitality businesses.
• Managing front office, food and beverage, and accommodation services.
• Ensuring compliance with industry standards and legal requirements.
• Applying industry codes of practice to deliver high-quality services.

Sample units

• SITXCCS015 Enhance customer service experiences
• SITXCCS016 Develop and manage quality customer service
• practices
• SITXCOM010 Manage conflict
• SITXFIN009 Manage finances within a budget
• SITXFIN010 Prepare and monitor budgets
• SITXGLC002 Identify and manage legal risks and comply with law
• SITXHRM008 Roster staff
• SITXHRM009 Lead and manage people
• SITXMGT004 Monitor work operations
• SITXMGT005 Establish and conduct business relationships
• SITXWHS007 Implement and monitor work health and safety practices

This course opens the door to a variety of leadership roles in the hospitality industry. The Diploma of Hospitality Management (SIT50422) equips you for positions such as:

• Restaurant Manager
• Hotel or Motel Manager
• Catering Operations Manager
• Club Manager
• Food and Beverage Manager
• Front Office Manager
• Event Coordinator

• Be at least 16 years old
• Hold a current Approved visa for study in Australia (at the time of course commencement)
• Demonstrate satisfactory completion of studies in applicant’s home country equivalent to an Australian Year 12 qualification* (Department of Home Affairs may require country-specific higher education requirement for approved visa for study in Australia application assessment).
• rovide evidence of any one of the following tests of upper intermediate proficiency in English language:

• • IELTS Test:

    • Overall band score 6.0; or;

    • Overall band score 5.5 if packaged with at least 12 weeks ELICOS; or

    • Overall band score of 5.0 if packaged with at least 24 weeks ELICOS.

  • Cambridge English: Advanced (CAE) test:

    • 169; or

    • 162, if packaged with at least 12 weeks ELICOS; or

    • 154, if packaged with at least 24 weeks ELICOS.

  • PTE:

    • 50; or

    • 42, if packaged with at least 12 weeks ELICOS; or

    • 36, if packaged with at least 24 weeks ELICOS.

  • OET:

    • A score of at least B for each test component of the OET.

Exemptions

You do not need to provide evidence of an English test score with your visa application if one of the following applies:

• You are a citizen and hold a passport from the UK, USA, Canada, NZ, or Republic of Ireland
• You are an applicant who is a Foreign Affairs or, Defence sponsored student or a Secondary Exchange student (AASES)
• You are enrolled in a principal course of study that is a registered school course, a standalone English Language Intensive Course for Overseas Students (ELICOS), a course registered to be delivered in a language other than English, or a registered post-graduate research course
• You have completed at least 5 years study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland
• In the 2 years before applying for the approved visa for study in Australia, you completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while you held a approved visa for study in Australia.

Note: You may be required to provide evidence of an English test score with your visa application if you hold a British National Overseas (BNO) passport.

Download our Course Infopack for the latest fees and schedules and contact our Education Advisors for specials that may be applicable for your country.

*South Sydney College (SSC) does not offer VET student loans or other government-funded financial support.

20 hours/week (15 hours via face to face, 5 hours via e-learning portal)